Why you don’t believe me when I say “I’m listening”

If you have to choose between what I’m saying and how I look while saying it, you will intuitively discount my words and believe what you see

Why you don’t believe me when I say “I’m listening”If I am dropping eye contact or checking texts messages or rotating my shoulders while you are speaking, you don’t feel heard – even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human behaviour assume that people are strongly influenced by…

Use body language to project leadership on Zoom

Your audience is assessing your tone of voice, facial expressions, hand gestures and posture for clues about your credibility

Use body language to project leadership on ZoomAs more interactions move from in-person environments to online events, your ability to project virtual leadership presence is quickly becoming the key to your continued success. Whether you’re interviewing for a new job, presenting to the executive team or facilitating a team meeting, you’re most influential when you express your core values and show up…

How to fake charisma

Charisma is all about an individual's infectious positive attitude and personal energy, as projected through body language

How to fake charismaCharisma has been described as personal magnetism or charm. To me, charisma is all about an individual's infectious positive attitude and personal energy, as projected through his or her body language. People are the most charismatic when they are genuinely enthused, confident and upbeat about themselves and their topic. And as a leadership coach, I…

Why feet don’t lie in communications

Feet close together, you're timid or hesitant; feet wide apart, you look more solid and sure of yourself

Why feet don’t lie in communicationsTwo of your colleagues are talking in the hallway. You'd like to join the conversation, but you don't know if you'll be seen as a rude interruption or a welcome addition. Want to find out? Just watch their feet. When you approach the twosome, you will be acknowledged in one of two ways. If the…